1. Description of Goods and Services
CompuKeys is a South African-based online retailer specializing in the sale of digital software license keys. We offer genuine licenses for operating systems, productivity suites, and related digital products, delivered electronically.
2. Delivery Policy
Upon confirmation of payment and subject to stock availability, digital license keys will be delivered via email within two (2) business hours. In the rare case of physical goods being involved, delivery details and timelines will be confirmed with the customer via an accredited courier service.
3. Export Restrictions
All products and services offered by CompuKeys are intended solely for customers residing within the Republic of South Africa. Orders placed from outside the country may be declined or cancelled.
4. Returns and Refunds
Due to the nature of digital products, all sales are final. Refunds will not be issued for any reason, including accidental purchases or incompatibility with customer systems. However, if a product key is found to be defective or fails to activate, CompuKeys may, at its sole discretion, issue a replacement key after conducting the necessary verification.
5. Privacy Policy
CompuKeys respects your privacy and is committed to safeguarding your personal information in accordance with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA). Any personal information collected will be used solely for order fulfillment, customer support, and communication purposes. For access to PAIA documentation, please contact us directly.
6. Payment Methods
CompuKeys accepts payments via electronic funds transfer (EFT) as well as credit and debit cards. All transactions must be successfully processed before any license keys are issued.
7. Card Payments
Credit and debit card payments are securely processed through our designated payment gateway. By using this payment method, you agree to the terms and conditions set forth by the payment service provider.
8. Country of Operation and Currency
CompuKeys operates within South Africa. All transactions are processed in South African Rand (ZAR).
9. Responsibility
CompuKeys takes full responsibility for all transactions conducted through this website, including order processing, delivery, customer support, and dispute resolution. Should any issue arise, customers are encouraged to contact us directly for assistance.
10. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be resolved in accordance with South African law.
Legal Domicile for Correspondence:
📧 Email: info@compukeys.co.za
📍 Physical address: Available upon written request
11. Changes to Terms and Conditions
CompuKeys reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after such changes constitutes acceptance of the revised terms.
12. Company Information
CompuKeys is a South African-registered business operating in the digital software retail space.
📍 Location: Die Boord, Stellenbosch, South Africa
📧 Email: info@compukeys.co.za
📞 Tel: +27 72 349 2195