Last updated: [12/04/2025]
1. Who We Are
This Privacy Policy applies to the website operated by CompuKeys, accessible at https://www.compukeys.co.za. We are a South African-based digital software license retailer located in Die Boord, Stellenbosch.
2. Commitment to Privacy
CompuKeys is committed to protecting your privacy and handling your personal information with transparency and in compliance with the Protection of Personal Information Act (POPIA), Promotion of Access to Information Act (PAIA), and other applicable South African data protection regulations.
3. Information We Collect and Why
a) Comments
When visitors leave comments on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized hash of your email address may be shared with the Gravatar service to check for an associated profile image. Their privacy policy can be found at https://automattic.com/privacy/. Once your comment is approved, your profile image (if applicable) may be visible to the public.
b) Media Uploads
If you upload images to the website, you should avoid including embedded location data (EXIF GPS), as other users may be able to download and extract this information.
c) Contact Forms
Information submitted through our contact forms is retained for customer service purposes. It will not be used for marketing purposes unless you have explicitly opted in.
d) Cookies
We use cookies to improve user experience. Cookies are small text files stored on your device.
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
A temporary cookie is set when visiting the login page to check browser compatibility (deleted when you close your browser).
Login and screen preference cookies are set when you log in and can persist for up to two weeks depending on your selection.
If you edit or publish an article, a cookie with the post ID will be stored for one day.
e) Embedded Content
Articles and pages may include embedded content (e.g., videos, images, articles) from third-party websites. This content behaves as if you visited the originating site, which may collect data, use cookies, or track your interaction.
4. Use and Sharing of Personal Data
We do not sell or rent your personal information. We only share data:
When required by law or a valid legal process.
With third-party service providers who help us operate the site (e.g., email delivery, payment processing).
To prevent fraud, misuse, or protect our legal rights.
5. Data Retention
We retain:
Comment metadata indefinitely to assist with moderation.
Profile data for registered users until the account is deleted or modified.
Transactional and billing records as required by financial and tax regulations.
6. Your Rights
You may:
Request a copy of any personal data we hold about you.
Request corrections or deletions of your personal data.
Object to the processing of your data under certain conditions.
Withdraw consent (where applicable), provided it does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at info@compukeys.co.za.
7. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against loss, misuse, unauthorized access, or disclosure. These measures include:
Secure servers and databases
Encrypted communication channels
Routine software updates and security scans
Comments may be processed through automated spam detection services.
8. PAIA Manual
Our PAIA manual, detailing how to access records or lodge requests under the Promotion of Access to Information Act, is available upon request.
9. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and we encourage you to review it periodically.
10. Contact Information
For questions about this policy or your data, please contact:
📧 Email: info@compukeys.co.za
📍 Location: Die Boord, Stellenbosch, South Africa
📞 Tel: +27 72 349 2195